AI PartnersDelete your AI Partners account.
Request account and associated data deletion from HireThomas Inc by emailing thomas.cloarec@hirethomas.ai. You do not need to install or sign in to AI Partners to make this request.
Request account deletion by email
Send the request
Email thomas.cloarec@hirethomas.ai with the subject "AI Partners account deletion request". State that you want your account and associated personal data deleted, and give the email used to sign in. Send from that address when possible. If you used Apple's private relay or have lost access to the address, explain that instead. You can copy the address into any email service if the button does not open an email app. Do not send passwords, sign-in codes, identity documents, or full bank details in the initial email.
Verify the account and resolve outstanding items
The team verifies ownership before processing deletion. We will explain any additional verification needed and the expected timing in our reply. If you have unpaid earnings, a pending transfer, or an active contracted engagement, we will help resolve it and explain its effect on deletion. Do not create a new account to make the request. Sending an email starts a request; it is not confirmation that deletion has completed.
Receive confirmation
We confirm when deletion has completed and explain any information retained and the reason. If you are requesting deletion of particular data rather than the entire account, describe that in your email. If your request needs additional time or cannot be fulfilled in full, we will explain the reason and next steps. We handle requests subject to applicable privacy law.
You can also delete in the app
Open your profile avatar in AI Partners, choose Delete account, and confirm. The ordinary self-service process requires your available and pending earnings to be zero and any active contracted engagement to be resolved. If the app cannot finish deletion, use the email request above. Uninstalling the app, signing out, or removing an Apple or Google connection does not delete your AI Partners account.
What deletion removes
Deletion removes your AI Partners login and linked sign-in identities, sessions, current profile details, current payout destination, uploaded task files, and partner-authored task messages. Proposed edit text, notes, and feedback are removed or redacted. Your assignment ends and outstanding requests are canceled. A retired internal record remains to keep the audit and financial history consistent; it is not a working account.
What is retained and for how long
Some records remain after account deletion: payment and transfer history, payout destination snapshots used for transfers, original requests and results, delivery evidence, company-authored task messages, historical matching information, and decision and consent records. These records can still contain personal information, such as names, email addresses, old handles, text, country, languages, occupation, and encrypted bank instructions. They remain linked through internal record identifiers. They are retained for payment reconciliation, fraud and security investigations, disputes, and applicable recordkeeping obligations. They do not have one automatic deletion deadline. Contact us to request a review of information still retained and the reason and period that apply to it. A hash used to confirm repeated deletion attempts expires with the old sign-in session, no later than 30 days from session creation. Notification delivery attempts are routinely cleaned up after 30 days. Technical logs and backup copies may have separate retention periods; you can request the details that apply to your account.
External accounts and delivered content
An AI Partners deletion does not automatically delete external accounts you approved creating or content already sent or published. Include the account or content in your request if you also need help removing it. Other recipients and platforms may retain information under their own rules, and we cannot erase copies held independently by them.
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